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Managed Service Providers

📄️ Fixed Service Commitment term

In software retail business, it is not uncommon to purchase a license from the manufacturer as a full version (initial sale). Subsequent renewals and extensions (e.g. for updates) are sold afterwards. Such contracts usually have a fixed term, e.g. one year, and are not automatically renewed. The retailer or customer is responsible for monitoring this, not the software manufacturer. The renewal must be initiated. The Fixed Service Commitment term is used to map such contractually defined terms.

📄️ Pricing and Billing

The use of DYCE Managed Service Providers is billed as a monthly fee per user who is assigned a Business Central license (Full User, i.e. Essential or Premium, not Team Member). In addition, a basic fee is charged once a month. It is possible to test the full range of functions for an unlimited period of time in advance. However, this only applies to sandbox environments for Business Central. Use in a productive environment automatically results in billing. Please refer to the DYCE Managed Service Providers website for current pricing. Regardless of this, the pricing is based on the claim to make it as fair as possible. This includes, above all, only charging for the actual benefit or added value.