To be able to extend a contract quickly and easily, the action Extend Contract is available. The basic functionality is explained in this section. Therefore, only the differences or the extensions are discussed here.
Extending a contract based on a subscription
In addition to the existing calls via the menu and the Customer Contract, the action is also available in the Usage Data Subscriptions and Imported Lines pages (lookup in the field of the same name on the Usage Data Imports page). This is particularly useful if errors occur during the processing of Imported Lines due to Service Commitments and Service Objects that do not yet exist.
Additionally, the extension field Subscription can be found in the page in the Vendor area. When the page is called up via the Usage Data Subscriptions or Imported Lines, the Subscription is automatically predefined. When calling up the page via the menu, the Subscription can be selected via the AssistEdit. The Quantity and Provision Start Date fields are predefined based on the Subscription. The item will also be preselected if it is found via the product reference. If not, it can also be selected manually.
If the contract extension is executed, the created Service Commitments will automatically receive a link to the Subscription reference based on which the future usage data can be found and processed.